Recall 24V-436: 2021–2023 Chrysler Pacifica, 2022 Chrysler Voyager and 9 more
Chrysler (FCA US, LLC) recall for back over prevention, reported to NHTSA on Jun 13, 2024, covering about 1,033,433 vehicles.
The problem
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The fix
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Chrysler (FCA US, LLC) |
|---|---|
| Component | Back Over Prevention › Sensing System › Camera |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V436000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chrysler Pacifica | 2021, 2022, 2023 | All years |
| Chrysler Voyager | 2022 | All years |
| Dodge Durango | 2021, 2022 | All years |
| Jeep Compass | 2022, 2023 | All years |
| Jeep Grand Cherokee | 2021, 2022, 2023 | All years |
| Jeep Grand Wagoneer | 2022, 2023 | All years |
| Jeep Wagoneer | 2022, 2023 | All years |
| Ram 1500 | 2022 | All years |
| Ram 2500 | 2022 | All years |
| Ram 3500 | 2022 | All years |
| Ram Promaster | 2022, 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-436?
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
How is recall 24V-436 fixed?
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.