Recall 24V-398: 2025 Mack Anthem (AN), 2025 Mack Granite (GR) and 1 more

Mack Trucks, Inc. recall for steering, reported to NHTSA on Jun 4, 2024, covering about 972 vehicles.

Do not drive this vehicle until the recall repair is done.
NHTSA number
24V-398
Report date
Jun 4, 2024
Vehicles affected
972
Owners notified
Jun 20, 2024

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

The risk

A sudden loss of steering control increases the risk of a crash.

The fix

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerMack Trucks, Inc.
ComponentSteering › Linkages › Drag › Link › Connection
Recall started bythe manufacturer
NHTSA campaign number24V398000

Vehicles in this recall

VehicleModel years
Mack Anthem (AN)2025All years
Mack Granite (GR)2025All years
Mack TE2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-398?

Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

How is recall 24V-398 fixed?

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.