Recall 24V-331: 2022 Mercedes-Benz EQB 300 4Matic, 2022 Mercedes-Benz EQB 350 4Matic

Mercedes-Benz USA, LLC recall for electrical system, reported to NHTSA on May 10, 2024, covering about 283 vehicles.

NHTSA number
24V-331
Report date
May 10, 2024
Vehicles affected
283
Owners notified
Aug 9, 2024

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

The risk

An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.

The fix

Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerMercedes-Benz USA, LLC
ComponentElectrical System › Propulsion System
Power Train
Recall started bythe manufacturer
NHTSA campaign number24V331000

Vehicles in this recall

VehicleModel years
Mercedes-Benz EQB 300 4Matic2022All years
Mercedes-Benz EQB 350 4Matic2022All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-331?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

How is recall 24V-331 fixed?

Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.