Recall 24V-316: 2024 Mercedes-Benz Esprinter

Daimler Vans USA, LLC recall for electronic stability control (esc), reported to NHTSA on May 6, 2024, covering about 184 vehicles.

NHTSA number
24V-316
Report date
May 6, 2024
Vehicles affected
184
Owners notified
Jun 3, 2024

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

The risk

Extended stopping distance can increase the risk of a crash.

The fix

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerDaimler Vans USA, LLC
ComponentElectronic Stability Control (ESC) › Control Module › Software
Recall started bythe manufacturer
NHTSA campaign number24V316000

Vehicles in this recall

VehicleModel years
Mercedes-Benz Esprinter2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-316?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

How is recall 24V-316 fixed?

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.