Recall 24V-310: 2023–2024 Entegra Launch, 2023–2024 Jayco Terrain

Jayco, Inc. recall for electrical system, reported to NHTSA on May 1, 2024, covering about 6 vehicles.

NHTSA number
24V-310
Report date
May 1, 2024
Vehicles affected
6
Owners notified
May 14, 2024

The problem

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Terrain, and Entegra Launch motorhomes. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

The risk

A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

The fix

Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerJayco, Inc.
ComponentElectrical System › Wiring
Recall started bythe manufacturer
NHTSA campaign number24V310000

Vehicles in this recall

VehicleModel years
Entegra Launch2023, 2024All years
Jayco Terrain2023, 2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-310?

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Terrain, and Entegra Launch motorhomes. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

How is recall 24V-310 fixed?

Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.