Recall 24V-256: 2024 Crossroads Sunset Trail
Keystone RV Company recall for equipment, reported to NHTSA on Apr 9, 2024, covering about 33 vehicles.
The problem
Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.
The risk
A shade that comes into contact with a burner increases the risk of a fire.
The fix
Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Keystone RV Company |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V256000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-256?
Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.
How is recall 24V-256 fixed?
Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.