Recall 24V-212: 2023–2024 Entegra Expanse, 2023–2024 Entegra Expanse LI and 2 more
Jayco, Inc. recall for back over prevention, reported to NHTSA on Mar 19, 2024, covering about 136 vehicles.
The problem
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
The risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Jayco, Inc. |
|---|---|
| Component | Back Over Prevention › Sensing System › Camera |
| Recall started by | NHTSA (Office of Vehicle Safety Compliance) |
| NHTSA campaign number | 24V212000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Entegra Expanse | 2023, 2024 | All years |
| Entegra Expanse LI | 2023, 2024 | All years |
| Jayco Solstice | 2023, 2024 | All years |
| Jayco Solstice LI | 2023, 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-212?
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
How is recall 24V-212 fixed?
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.