Recall 24V-151: 2022–2024 Mercedes-Benz Tourrider Business, 2022–2024 Mercedes-Benz Tourrider Premium
Daimler Coaches North America recall for structure, reported to NHTSA on Feb 26, 2024, covering about 111 vehicles.
The problem
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
The fix
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Coaches North America |
|---|---|
| Component | Structure › Emergency › Escape/Egress/Exit › Latching/Release System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V151000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz Tourrider Business | 2022, 2023, 2024 | All years |
| Mercedes-Benz Tourrider Premium | 2022, 2023, 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-151?
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
How is recall 24V-151 fixed?
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.