Recall 24V-138: 2024 BMW X5, 2024 BMW X7

The problem

BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.

The risk

Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants. Improper air bag deployment may not restrain an occupant as intended during a crash. Either of these scenarios can increase the risk of injury.

The fix

Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-138?

BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.

How is recall 24V-138 fixed?

Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.