Recall 24V-097: 2021–2022 Ford E-350, 2021–2022 Ford E-450

Ford Motor Company recall for service brakes, hydraulic, reported to NHTSA on Feb 9, 2024, covering about 16,543 vehicles.

NHTSA number
24V-097
Report date
Feb 9, 2024
Vehicles affected
16,543
Owners notified
Jun 21, 2024

The problem

Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

The risk

A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.

The fix

Dealers will replace the power steering pressure line and the hydroboost jumper line, free of charge. Vehicles in this recall were previously recalled under 22V-089 and owners will need to have the new remedy completed even if their vehicle was remedied under the prior recall. Owner notification letters were mailed on June 21, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S07.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentService Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number24V097000

Vehicles in this recall

VehicleModel years
Ford E-3502021, 2022All years
Ford E-4502021, 2022All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-097?

Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

How is recall 24V-097 fixed?

Dealers will replace the power steering pressure line and the hydroboost jumper line, free of charge. Vehicles in this recall were previously recalled under 22V-089 and owners will need to have the new remedy completed even if their vehicle was remedied under the prior recall. Owner notification letters were mailed on June 21, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S07.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.