Recall 24V-055: 2023 Entegra Expanse, 2023 Entegra Expanse LI and 2 more
Jayco, Inc. recall for equipment, reported to NHTSA on Jan 31, 2024, covering about 98 vehicles.
The problem
Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
The risk
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
The fix
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Jayco, Inc. |
|---|---|
| Component | Equipment |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V055000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Entegra Expanse | 2023 | All years |
| Entegra Expanse LI | 2023 | All years |
| Jayco Solstice | 2023 | All years |
| Jayco Solstice LI | 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-055?
Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
How is recall 24V-055 fixed?
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.