Recall 24V-008: 2020–2024 PL Custom Type I, 2020–2024 PL Custom Type III

The problem

PL Custom Emergency Vehicles (PL Customs) is recalling certain 2020-2024 Ambulance & Rescue Vehicle Type 1 and Type 3 vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.

The risk

Overloaded electrical circuits can overheat, increasing the risk of fire.

The fix

Dealers will update the firmware, free of charge. Owner notification letters were mailed January 25, 2024. Owners may contact PL Custom customer service at 1-732-223-1411.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-008?

PL Custom Emergency Vehicles (PL Customs) is recalling certain 2020-2024 Ambulance & Rescue Vehicle Type 1 and Type 3 vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.

How is recall 24V-008 fixed?

Dealers will update the firmware, free of charge. Owner notification letters were mailed January 25, 2024. Owners may contact PL Custom customer service at 1-732-223-1411.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.