Recall 23V-899: 2024 Mack Anthem (AN), 2024 Mack Pinnacle (PI/PN) and 1 more
Mack Trucks, Inc. recall for steering, reported to NHTSA on Dec 26, 2023, covering about 284 vehicles.
The problem
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
The risk
A loss of steering control increases the risk of a crash.
The fix
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Mack Trucks, Inc. |
|---|---|
| Component | Steering |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V899000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mack Anthem (AN) | 2024 | All years |
| Mack Pinnacle (PI/PN) | 2024 | All years |
| Mack Terrapro (TE) | 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-899?
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
How is recall 23V-899 fixed?
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.