Recall 23V-897: 2021–2023 New Flyer XE35, 2021–2023 New Flyer XE40 and 1 more
New Flyer of America, Inc. recall for vehicle speed control, reported to NHTSA on Dec 22, 2023, covering about 246 vehicles.
The problem
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
The risk
Unintended acceleration can increase the risk of a crash.
The fix
New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | New Flyer of America, Inc. |
|---|---|
| Component | Vehicle Speed Control |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V897000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| New Flyer XE35 | 2021, 2022, 2023 | All years |
| New Flyer XE40 | 2021, 2022, 2023 | All years |
| New Flyer XE60 | 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-897?
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
How is recall 23V-897 fixed?
New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.