Recall 23V-893: 2022–2024 Mercedes-Benz Tourrider Business, 2022–2024 Mercedes-Benz Tourrider Premium
Daimler Coaches North America recall for equipment, reported to NHTSA on Dec 22, 2023, covering about 66 vehicles.
The problem
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
The risk
A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
The fix
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Coaches North America |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer › 120/240 Vac Electrical System › Receptacle Electrical System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V893000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz Tourrider Business | 2022, 2023, 2024 | All years |
| Mercedes-Benz Tourrider Premium | 2022, 2023, 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-893?
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
How is recall 23V-893 fixed?
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.