Recall 23V-889: 2014, 2018 Prevost H3-41, 2013–2024 Prevost H3-45 and 2 more

Prevost Car (US) Inc. recall for equipment adaptive/mobility, reported to NHTSA on Dec 22, 2023, covering about 2,100 vehicles.

NHTSA number
23V-889
Report date
Dec 22, 2023
Vehicles affected
2,100
Owners notified
Sep 16, 2024

The problem

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

The risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

The fix

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerPrevost Car (US) Inc.
ComponentEquipment Adaptive/Mobility › Wheelchair Lift/Ramp
Recall started bythe manufacturer
NHTSA campaign number23V889000

Vehicles in this recall

VehicleModel years
Prevost H3-412014, 2018All years
Prevost H3-452013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024All years
Prevost X3-452012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024All years
Prevost X3-45 Commuter2017, 2018, 2019, 2020, 2021, 2022, 2023All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-889?

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

How is recall 23V-889 fixed?

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.