Recall 23V-874: 2020 Freightliner Sprinter 1500, 2020 Freightliner Sprinter 2500 and 6 more

Daimler Vans USA, LLC recall for structure, reported to NHTSA on Dec 21, 2023, covering about 9 vehicles.

NHTSA number
23V-874
Report date
Dec 21, 2023
Vehicles affected
9
Owners notified
Apr 19, 2024

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

The risk

Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.

The fix

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerDaimler Vans USA, LLC
ComponentStructure › Body
Recall started bythe manufacturer
NHTSA campaign number23V874000

Vehicles in this recall

VehicleModel years
Freightliner Sprinter 15002020All years
Freightliner Sprinter 25002020All years
Freightliner Sprinter 35002020All years
Freightliner Sprinter 45002020All years
Mercedes-Benz Sprinter 15002020All years
Mercedes-Benz Sprinter 25002020All years
Mercedes-Benz Sprinter 35002020All years
Mercedes-Benz Sprinter 45002020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-874?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

How is recall 23V-874 fixed?

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.