Recall 23V-868: 2023–2024 Audi Q7, 2023–2024 Audi Q8 and 3 more
Volkswagen Group of America, Inc. recall for air bags, reported to NHTSA on Dec 20, 2023, covering about 1,001 vehicles.
The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
The fix
Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Volkswagen Group of America, Inc. |
|---|---|
| Component | Air Bags › Side/Window |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V868000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Audi Q7 | 2023, 2024 | All years |
| Audi Q8 | 2023, 2024 | All years |
| Audi RS Q8 | 2023, 2024 | All years |
| Audi SQ7 | 2024 | All years |
| Audi SQ8 | 2023, 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-868?
Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
How is recall 23V-868 fixed?
Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.