Recall 23V-868: 2023–2024 Audi Q7, 2023–2024 Audi Q8 and 3 more

Volkswagen Group of America, Inc. recall for air bags, reported to NHTSA on Dec 20, 2023, covering about 1,001 vehicles.

NHTSA number
23V-868
Report date
Dec 20, 2023
Vehicles affected
1,001
Owners notified
Jan 17, 2024

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

The risk

An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.

The fix

Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerVolkswagen Group of America, Inc.
ComponentAir Bags › Side/Window
Recall started bythe manufacturer
NHTSA campaign number23V868000

Vehicles in this recall

VehicleModel years
Audi Q72023, 2024All years
Audi Q82023, 2024All years
Audi RS Q82023, 2024All years
Audi SQ72024All years
Audi SQ82023, 2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-868?

Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

How is recall 23V-868 fixed?

Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.