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Recall 23V-841: 2019, 2021–2024 Porsche Cayenne E-Hybrid, 2024 Porsche Cayenne Turbo E-Hybrid and 15 more

Porsche Cars North America, Inc. recall for electrical system, reported to NHTSA on Dec 13, 2023, covering about 41,345 vehicles.

NHTSA number
23V-841
Report date
Dec 13, 2023
Vehicles affected
41,345
Owners notified
Oct 24, 2024

The problem

Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

The risk

An overheated outlet or charging cable can increase the risk of a fire.

The fix

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerPorsche Cars North America, Inc.
ComponentElectrical System › Propulsion System › Charging › Cable/Cord › Onboard
Recall started bythe manufacturer
NHTSA campaign number23V841000

Vehicles in this recall

VehicleModel years
Porsche Cayenne E-Hybrid2019, 2021, 2022, 2023, 2024All years
Porsche Cayenne Turbo E-Hybrid2024All years
Porsche Cayenne Turbo S E-Hybrid2020, 2021, 2022, 2023All years
Porsche Panamera 4 E-Hybrid2021, 2022, 2023All years
Porsche Panamera 4S E-Hybrid2021, 2022, 2023All years
Porsche Panamera Turbo S E-Hybrid2021, 2022, 2023All years
Porsche Redundant Cayenne E-Hybrid2020All years
Porsche Taycan2021, 2022, 2023, 2024All years
Porsche Taycan 4 Cross Turismo2022, 2023, 2024All years
Porsche Taycan 4S2020, 2021, 2022, 2023, 2024All years
Porsche Taycan 4S Cross Turismo2021, 2022, 2023, 2024All years
Porsche Taycan GTS2022, 2023, 2024All years
Porsche Taycan GTS Sport Turismo2022, 2023, 2024All years
Porsche Taycan Turbo2020, 2021, 2022, 2023, 2024All years
Porsche Taycan Turbo Cross Turism2021, 2022, 2023, 2024All years
Porsche Taycan Turbo S2020, 2021, 2022, 2023, 2024All years
Porsche Taycan Turbo S Cross Turi2021, 2022, 2023, 2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-841?

Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

How is recall 23V-841 fixed?

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.