Recall 23V-711: 2021–2023 New Flyer XD35, 2022–2023 New Flyer XD40 and 5 more

New Flyer of America, Inc. recall for equipment, reported to NHTSA on Oct 20, 2023, covering about 188 vehicles.

NHTSA number
23V-711
Report date
Oct 20, 2023
Vehicles affected
188
Owners notified
Nov 9, 2023

The problem

New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XD35, 2022-2023 XD40, XD60, XN35, XN60, 2022 XDE35, and 2021-2022 XE40 transit buses. The Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) listed on the certification labels are incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other than Passenger Cars."

The risk

An overloaded vehicle can increase the risk of a crash.

The fix

New Flyer will provide and/or install new labels, free of charge. Owner notification letters were mailed November 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerNew Flyer of America, Inc.
ComponentEquipment › Other › Labels
Recall started bythe manufacturer
NHTSA campaign number23V711000

Vehicles in this recall

VehicleModel years
New Flyer XD352021, 2022, 2023All years
New Flyer XD402022, 2023All years
New Flyer XD602022, 2023All years
New Flyer XDE352022All years
New Flyer XE402021, 2022All years
New Flyer XN352022, 2023All years
New Flyer XN602022, 2023All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-711?

New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XD35, 2022-2023 XD40, XD60, XN35, XN60, 2022 XDE35, and 2021-2022 XE40 transit buses. The Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) listed on the certification labels are incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other than Passenger Cars."

How is recall 23V-711 fixed?

New Flyer will provide and/or install new labels, free of charge. Owner notification letters were mailed November 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.