Recall 23V-697: 2019–2022 Proterra Catalyst, 2019–2022 Proterra ZX5
Proterra Operating Company, Inc. recall for electrical system, reported to NHTSA on Oct 17, 2023, covering about 238 vehicles.
The problem
Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
The risk
A loss of power steering and/or drive power increases the risk of a crash.
The fix
Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Proterra Operating Company, Inc. |
|---|---|
| Component | Electrical System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V697000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Proterra Catalyst | 2019, 2020, 2021, 2022 | All years |
| Proterra ZX5 | 2019, 2020, 2021, 2022 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-697?
Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
How is recall 23V-697 fixed?
Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.