Recall 23V-642: 2023 Cadillac Escalade, 2023 Cadillac Escalade ESV and 4 more
General Motors, LLC recall for suspension, reported to NHTSA on Sep 20, 2023, covering about 189 vehicles.
The problem
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
The risk
A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
The fix
Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | General Motors, LLC |
|---|---|
| Component | Suspension › Rear |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V642000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Cadillac Escalade | 2023 | All years |
| Cadillac Escalade ESV | 2023 | All years |
| Chevrolet Suburban | 2023 | All years |
| Chevrolet Tahoe | 2023 | All years |
| GMC Yukon | 2023 | All years |
| GMC Yukon XL | 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-642?
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
How is recall 23V-642 fixed?
Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.