Recall 23V-629: 2023 Mercedes-Benz GLC 300

Mercedes-Benz USA, LLC recall for trailer hitches, reported to NHTSA on Sep 11, 2023, covering about 12,118 vehicles.

NHTSA number
23V-629
Report date
Sep 11, 2023
Vehicles affected
12,118
Owners notified
Jan 26, 2024

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.

The risk

A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.

The fix

Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerMercedes-Benz USA, LLC
ComponentTrailer Hitches
Recall started bythe manufacturer
NHTSA campaign number23V629000

Vehicles in this recall

VehicleModel years
Mercedes-Benz GLC 3002023All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-629?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.

How is recall 23V-629 fixed?

Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.