Recall 23V-625: 2024–2025 Ford E-350, 2024 Ford F-650 Incomplete Chassis and 2 more

Ford Motor Company recall for power train, reported to NHTSA on Sep 8, 2023, covering about 5,919 vehicles.

NHTSA number
23V-625
Report date
Sep 8, 2023
Vehicles affected
5,919
Owners notified
Jan 16, 2024

The problem

Ford Motor Company (Ford) is recalling certain 2024-2025 Ford E-350, F-650, and F-750 vehicles. The park pawl may not fully engage the park gear due to a casting defect in the transmission.

The risk

A vehicle which does not have the park pawl fully engaged may result in a vehicle rollaway, increasing the risk of a crash.

The fix

Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S54.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentPower Train › Automatic Transmission › Internal › Park Pawl
Recall started bythe manufacturer
NHTSA campaign number23V625000

Vehicles in this recall

VehicleModel years
Ford E-3502024, 2025All years
Ford F-650 Incomplete Chassis2024All years
Ford F-650 SD2025All years
Ford F-750 SD2024, 2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-625?

Ford Motor Company (Ford) is recalling certain 2024-2025 Ford E-350, F-650, and F-750 vehicles. The park pawl may not fully engage the park gear due to a casting defect in the transmission.

How is recall 23V-625 fixed?

Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S54.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.