Recall 23V-560: 2020–2024 Hino Conventional Models

Hino Motors Sales U.S.A., Inc. recall for electrical system, reported to NHTSA on Aug 8, 2023, covering about 8,025 vehicles.

NHTSA number
23V-560
Report date
Aug 8, 2023
Vehicles affected
8,025
Owners notified
Oct 5, 2023

The problem

Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2024 NE7A, NE7B, NE8A, NH9A, NJ7A, NJ7B, NJ8A, NJ8J, NV7A, NV7B, and NV8A vehicles equipped with 70 or 90 gallon fuel tanks. The fuel sender float may deform and detach, which can lead to an inaccurate fuel gauge reading.

The risk

An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

The fix

Dealers will replace the fuel sender gauge, free of charge. Owner notification letters were mailed October 5, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAV70.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerHino Motors Sales U.S.A., Inc.
ComponentElectrical System › Instrument Panel › Fuel Gauge › Fuel Level Float/Sensor/Sending Unit
Recall started bythe manufacturer
NHTSA campaign number23V560000

Vehicles in this recall

VehicleModel years
Hino Conventional Models2020, 2021, 2022, 2023, 2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-560?

Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2024 NE7A, NE7B, NE8A, NH9A, NJ7A, NJ7B, NJ8A, NJ8J, NV7A, NV7B, and NV8A vehicles equipped with 70 or 90 gallon fuel tanks. The fuel sender float may deform and detach, which can lead to an inaccurate fuel gauge reading.

How is recall 23V-560 fixed?

Dealers will replace the fuel sender gauge, free of charge. Owner notification letters were mailed October 5, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAV70.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.