Recall 23V-560: 2020–2024 Hino Conventional Models
Hino Motors Sales U.S.A., Inc. recall for electrical system, reported to NHTSA on Aug 8, 2023, covering about 8,025 vehicles.
The problem
Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2024 NE7A, NE7B, NE8A, NH9A, NJ7A, NJ7B, NJ8A, NJ8J, NV7A, NV7B, and NV8A vehicles equipped with 70 or 90 gallon fuel tanks. The fuel sender float may deform and detach, which can lead to an inaccurate fuel gauge reading.
The risk
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
The fix
Dealers will replace the fuel sender gauge, free of charge. Owner notification letters were mailed October 5, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAV70.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Hino Motors Sales U.S.A., Inc. |
|---|---|
| Component | Electrical System › Instrument Panel › Fuel Gauge › Fuel Level Float/Sensor/Sending Unit |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V560000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-560?
Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2024 NE7A, NE7B, NE8A, NH9A, NJ7A, NJ7B, NJ8A, NJ8J, NV7A, NV7B, and NV8A vehicles equipped with 70 or 90 gallon fuel tanks. The fuel sender float may deform and detach, which can lead to an inaccurate fuel gauge reading.
How is recall 23V-560 fixed?
Dealers will replace the fuel sender gauge, free of charge. Owner notification letters were mailed October 5, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAV70.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.