Recall 23V-512: 2020–2024 Volvo Vnre (Electric)

The problem

Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2024 VNR Electric vehicles. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.

The risk

An electrical short circuit increases the risk of a fire.

The fix

Dealers will replace the batteries, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 15, 2023. Owners will receive a second notice once remedy becomes available. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2308.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-512?

Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2024 VNR Electric vehicles. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.

How is recall 23V-512 fixed?

Dealers will replace the batteries, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 15, 2023. Owners will receive a second notice once remedy becomes available. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2308.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.