Recall 23V-507: 2023 Ford F-250 SD, 2023 Ford F-350 SD and 2 more

Ford Motor Company recall for structure, reported to NHTSA on Jul 21, 2023, covering about 1,339 vehicles.

NHTSA number
23V-507
Report date
Jul 21, 2023
Vehicles affected
1,339
Owners notified
Aug 28, 2023

The problem

Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.

The risk

A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.

The fix

Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentStructure › Body › Door
Recall started bythe manufacturer
NHTSA campaign number23V507000

Vehicles in this recall

VehicleModel years
Ford F-250 SD2023All years
Ford F-350 SD2023All years
Ford F-450 SD2023All years
Ford F-550 SD2023All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-507?

Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.

How is recall 23V-507 fixed?

Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.