Recall 23V-502: 2014–2016 Ford Transit Connect

Ford Motor Company recall for latches/locks/linkages, reported to NHTSA on Jul 21, 2023, covering about 112,225 vehicles.

NHTSA number
23V-502
Report date
Jul 21, 2023
Vehicles affected
112,225
Owners notified
Feb 5, 2024

The problem

Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

The risk

An unlatched door can open while driving, increasing the risk of injury.

The fix

Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentLatches/Locks/Linkages › Doors › Latch
Recall started bythe manufacturer
NHTSA campaign number23V502000

Vehicles in this recall

VehicleModel years
Ford Transit Connect2014, 2015, 2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-502?

Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

How is recall 23V-502 fixed?

Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.