Recall 23V-480: 2023–2024 Lexus NX Hybrid, 2023–2024 Lexus NX250 and 10 more
Toyota Motor Engineering & Manufacturing recall for air bags, reported to NHTSA on Jul 12, 2023, covering about 152,927 vehicles.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Toyota Motor Engineering & Manufacturing |
|---|---|
| Component | Air Bags › Frontal › Driver Clockspring/Spiral Cassette Steering › Column |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V480000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Lexus NX Hybrid | 2023, 2024 | All years |
| Lexus NX250 | 2023, 2024 | All years |
| Lexus NX350 | 2023, 2024 | All years |
| Lexus RX Hybrid | 2023 | All years |
| Lexus RX350 | 2023 | All years |
| Lexus RX500H | 2023 | All years |
| Toyota Corolla | 2023 | All years |
| Toyota Corolla Cross | 2023 | All years |
| Toyota Corolla Cross Hybrid | 2023 | All years |
| Toyota Highlander | 2023 | All years |
| Toyota Highlander Hybrid | 2023 | All years |
| Toyota Tacoma | 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-480?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
How is recall 23V-480 fixed?
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.