Recall 23V-402: 2019–2023 Mack Lrbe (Electric)

Mack Trucks, Inc. recall for electrical system, reported to NHTSA on Jun 4, 2023, covering about 47 vehicles.

NHTSA number
23V-402
Report date
Jun 4, 2023
Vehicles affected
47
Owners notified
Jun 23, 2023

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2019-2023 LR battery electric trucks. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.

The risk

A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.

The fix

Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerMack Trucks, Inc.
ComponentElectrical System › Wiring › Relays/Solenoids
Recall started bythe manufacturer
NHTSA campaign number23V402000

Vehicles in this recall

VehicleModel years
Mack Lrbe (Electric)2019, 2020, 2021, 2022, 2023All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-402?

Mack Trucks, Inc. (Mack) is recalling certain 2019-2023 LR battery electric trucks. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.

How is recall 23V-402 fixed?

Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.