Recall 23V-390: 2020–2021 Jayco Melbourne, 2020–2021 Jayco Melbourne Prestige

Jayco, Inc. recall for electrical system, reported to NHTSA on Jun 1, 2023, covering about 62 vehicles.

NHTSA number
23V-390
Report date
Jun 1, 2023
Vehicles affected
62
Owners notified
Jun 15, 2023

The problem

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.

The risk

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

The fix

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerJayco, Inc.
ComponentElectrical System › Instrument Cluster/Panel
Recall started bythe manufacturer
NHTSA campaign number23V390000

Vehicles in this recall

VehicleModel years
Jayco Melbourne2020, 2021All years
Jayco Melbourne Prestige2020, 2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-390?

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.

How is recall 23V-390 fixed?

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.