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Recall 23V-369: 2019–2024 Jaguar I-Pace

Jaguar Land Rover North America, LLC recall for electrical system, reported to NHTSA on May 25, 2023, covering about 6,422 vehicles.

Park outside and away from buildings until the repair is done, because of fire risk.
NHTSA number
23V-369
Report date
May 25, 2023
Vehicles affected
6,422
Owners notified
Jul 18, 2023

The problem

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

The risk

The high-voltage battery overheating increases the risk of a fire.

The fix

Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerJaguar Land Rover North America, LLC
ComponentElectrical System › Propulsion System › Traction Battery
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number23V369000

Vehicles in this recall

VehicleModel years
Jaguar I-Pace2019, 2020, 2021, 2022, 2023, 2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-369?

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

How is recall 23V-369 fixed?

Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.