Recall 23V-350: 2012–2022 Nova Bus LFS

The problem

Nova Bus (US) Inc. (Nova) is recalling certain 2012-2022 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

The risk

A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

The fix

Dealers will adjust the recline angle of the seat-back rest, or add a spacer on the driver's seat, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5419.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-350?

Nova Bus (US) Inc. (Nova) is recalling certain 2012-2022 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

How is recall 23V-350 fixed?

Dealers will adjust the recline angle of the seat-back rest, or add a spacer on the driver's seat, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5419.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.