Recall 23V-342: 2020–2023 Ford Explorer, 2020–2023 Lincoln Aviator and 1 more

Ford Motor Company recall for back over prevention, reported to NHTSA on May 12, 2023, covering about 442,973 vehicles.

NHTSA number
23V-342
Report date
May 12, 2023
Vehicles affected
442,973
Owners notified
Nov 10, 2023

The problem

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

The risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentBack Over Prevention › Sensing System › Camera
Recall started byNHTSA (Office of Vehicle Safety Compliance)
NHTSA campaign number23V342000

Vehicles in this recall

VehicleModel years
Ford Explorer2020, 2021, 2022, 2023All years
Lincoln Aviator2020, 2021, 2022, 2023All years
Lincoln Corsair2020, 2021, 2022All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-342?

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

How is recall 23V-342 fixed?

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.