Recall 23V-277: 2012–2014 Nova Bus LFS
Nova Bus (US) Inc. recall for structure, reported to NHTSA on Apr 18, 2023, covering about 40 vehicles.
The problem
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2014 LFS and 2012-2013 LFS Artic transit buses. The emergency exit window release and label may have been installed in the incorrect location. In addition, the emergency exit window opening may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In an emergency, the incorrect placement of the window exit release and label instructions or the insufficient window opening may prevent or delay the use of the emergency exit, increasing the risk of injury.
The fix
Nova Bus will either remove the emergency exit window feature, and/or relocate the release mechanism, label, and chime cord stop-request system, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5415.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Nova Bus (US) Inc. |
|---|---|
| Component | Structure › Emergency › Escape/Egress/Exit |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V277000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-277?
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2014 LFS and 2012-2013 LFS Artic transit buses. The emergency exit window release and label may have been installed in the incorrect location. In addition, the emergency exit window opening may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
How is recall 23V-277 fixed?
Nova Bus will either remove the emergency exit window feature, and/or relocate the release mechanism, label, and chime cord stop-request system, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5415.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.