Recall 23V-271: 2021–2023 Prevost X3-45 Commuter

Prevost Car (US) Inc. recall for seats, reported to NHTSA on Apr 17, 2023, covering about 280 vehicles.

NHTSA number
23V-271
Report date
Apr 17, 2023
Vehicles affected
280
Owners notified
Jun 7, 2023

The problem

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.

The risk

A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.

The fix

Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerPrevost Car (US) Inc.
ComponentSeats › Critical Fasteners
Recall started bythe manufacturer
NHTSA campaign number23V271000

Vehicles in this recall

VehicleModel years
Prevost X3-45 Commuter2021, 2022, 2023All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-271?

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.

How is recall 23V-271 fixed?

Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.