Recall 23V-244: 2023 Tesla Model X

The problem

Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.

The fix

Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-244?

Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

How is recall 23V-244 fixed?

Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.