Recall 23V-215: 2018–2021 Volkswagen Atlas, 2020 Volkswagen Atlas Cross Sport

Volkswagen Group of America, Inc. recall for air bags, reported to NHTSA on Mar 29, 2023, covering about 143,053 vehicles.

NHTSA number
23V-215
Report date
Mar 29, 2023
Vehicles affected
143,053
Owners notified
Mar 22, 2024

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

The risk

A deactivated passenger air bag increases the risk of injury during a crash.

The fix

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerVolkswagen Group of America, Inc.
ComponentAir Bags › Sensor › Occupant Classification › Front Passenger
Recall started bythe manufacturer
NHTSA campaign number23V215000

Vehicles in this recall

VehicleModel years
Volkswagen Atlas2018, 2019, 2020, 2021All years
Volkswagen Atlas Cross Sport2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-215?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

How is recall 23V-215 fixed?

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.