Recall 23V-215: 2018–2021 Volkswagen Atlas, 2020 Volkswagen Atlas Cross Sport
Volkswagen Group of America, Inc. recall for air bags, reported to NHTSA on Mar 29, 2023, covering about 143,053 vehicles.
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The fix
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Volkswagen Group of America, Inc. |
|---|---|
| Component | Air Bags › Sensor › Occupant Classification › Front Passenger |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V215000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Volkswagen Atlas | 2018, 2019, 2020, 2021 | All years |
| Volkswagen Atlas Cross Sport | 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-215?
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
How is recall 23V-215 fixed?
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.