Recall 23V-194: 2020–2023 Helio O2
9299-5000 Quebec Inc. recall for equipment, reported to NHTSA on Mar 23, 2023, covering about 61 vehicles.
The problem
9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÃLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
The risk
A gas leak in the presence of an ignition source can increase the risk of a fire.
The fix
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 583Â2206. 9299-5000 Quebec's number for this recall is 2023-001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | 9299-5000 Quebec Inc. |
|---|---|
| Component | Equipment › Appliance › Oven/Stove/Cooktop |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V194000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-194?
9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÃLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
How is recall 23V-194 fixed?
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 583Â2206. 9299-5000 Quebec's number for this recall is 2023-001.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.