Recall 23V-177: 2021 Mercedes-Benz AMG GLE53, 2021 Mercedes-Benz AMG GLE63 and 9 more
Mercedes-Benz USA, LLC recall for visibility, reported to NHTSA on Mar 17, 2023, covering about 61,450 vehicles.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
The risk
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
The fix
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| Component | Visibility › Defroster/Defogger/Hvac System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V177000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz AMG GLE53 | 2021 | All years |
| Mercedes-Benz AMG GLE63 | 2021 | All years |
| Mercedes-Benz AMG GLS63 | 2021 | All years |
| Mercedes-Benz GLE 350 | 2020, 2021 | All years |
| Mercedes-Benz GLE 450 | 2020, 2021 | All years |
| Mercedes-Benz GLE 580 | 2020 | All years |
| Mercedes-Benz GLS 450 | 2020 | All years |
| Mercedes-Benz GLS 580 4Matic | 2020 | All years |
| Mercedes-Benz GLS450 | 2021 | All years |
| Mercedes-Benz GLS580 | 2021 | All years |
| Mercedes-Benz Maybach GLS600 | 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-177?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
How is recall 23V-177 fixed?
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.