Recall 23V-113: 2015–2019, 2021–2023 Thor Motor Coach Palazzo, 2020 Thor Motor Coach Redundant Palazzo

Thor Motor Coach recall for equipment, reported to NHTSA on Feb 23, 2023, covering about 1,969 vehicles.

NHTSA number
23V-113
Report date
Feb 23, 2023
Vehicles affected
1,969
Owners notified
Mar 15, 2023

The problem

Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

The risk

A detached bracket can become a road hazard, increasing the risk of a crash.

The fix

Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerThor Motor Coach
ComponentEquipment › Recreational Vehicle/Trailer
Recall started bythe manufacturer
NHTSA campaign number23V113000

Vehicles in this recall

VehicleModel years
Thor Motor Coach Palazzo2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023All years
Thor Motor Coach Redundant Palazzo2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-113?

Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

How is recall 23V-113 fixed?

Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.