Recall 22V-699: 2012–2020 Collins De, 2012–2020 Collins DH and 4 more
Collins Bus Corporation recall for equipment, reported to NHTSA on Sep 19, 2022, covering about 3,514 vehicles.
The problem
Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
The fix
Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Collins Bus Corporation |
|---|---|
| Component | Equipment › Other › Labels |
| Recall started by | the manufacturer |
| NHTSA campaign number | 22V699000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Collins De | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 | All years |
| Collins DH | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 | All years |
| Collins SH | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 | All years |
| Collins SL | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 | All years |
| Collins TH | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 | All years |
| Collins TL | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 22V-699?
Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
How is recall 22V-699 fixed?
Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.