Recall 22V-238: 2022 Lexus NX250, 2022 Lexus NX350 and 2 more

Toyota Motor Engineering & Manufacturing recall for suspension, reported to NHTSA on Apr 13, 2022, covering about 4,215 vehicles.

NHTSA number
22V-238
Report date
Apr 13, 2022
Vehicles affected
4,215
Owners notified
Jun 10, 2022

The problem

Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2022 NX250, NX350, NX350h, and NX450h+ vehicles. Missing spot-welds between the body panels and the front shock absorber mounting areas may cause the front shock absorber to separate from the mounting area.

The risk

A separated shock absorber can cause a loss of vehicle stability, increasing the risk of a crash.

The fix

Dealers will add welds to body panels or replace the body panels where welds have failed, free of charge. Owner notification letters were mailed on June 10, 2022. Owners may contact Lexus customer service at 1-800-331-4331. Lexus's number for this recall is 22LA02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerToyota Motor Engineering & Manufacturing
ComponentSuspension › Front › Shock Absorber
Structure › Body
Recall started bythe manufacturer
NHTSA campaign number22V238000

Vehicles in this recall

VehicleModel years
Lexus NX2502022All years
Lexus NX3502022All years
Lexus NX350H2022All years
Lexus NX450H+2022All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 22V-238?

Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2022 NX250, NX350, NX350h, and NX450h+ vehicles. Missing spot-welds between the body panels and the front shock absorber mounting areas may cause the front shock absorber to separate from the mounting area.

How is recall 22V-238 fixed?

Dealers will add welds to body panels or replace the body panels where welds have failed, free of charge. Owner notification letters were mailed on June 10, 2022. Owners may contact Lexus customer service at 1-800-331-4331. Lexus's number for this recall is 22LA02.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.