Recall 22V-238: 2022 Lexus NX250, 2022 Lexus NX350 and 2 more
Toyota Motor Engineering & Manufacturing recall for suspension, reported to NHTSA on Apr 13, 2022, covering about 4,215 vehicles.
The problem
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2022 NX250, NX350, NX350h, and NX450h+ vehicles. Missing spot-welds between the body panels and the front shock absorber mounting areas may cause the front shock absorber to separate from the mounting area.
The risk
A separated shock absorber can cause a loss of vehicle stability, increasing the risk of a crash.
The fix
Dealers will add welds to body panels or replace the body panels where welds have failed, free of charge. Owner notification letters were mailed on June 10, 2022. Owners may contact Lexus customer service at 1-800-331-4331. Lexus's number for this recall is 22LA02.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Toyota Motor Engineering & Manufacturing |
|---|---|
| Component | Suspension › Front › Shock Absorber Structure › Body |
| Recall started by | the manufacturer |
| NHTSA campaign number | 22V238000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Lexus NX250 | 2022 | All years |
| Lexus NX350 | 2022 | All years |
| Lexus NX350H | 2022 | All years |
| Lexus NX450H+ | 2022 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 22V-238?
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2022 NX250, NX350, NX350h, and NX450h+ vehicles. Missing spot-welds between the body panels and the front shock absorber mounting areas may cause the front shock absorber to separate from the mounting area.
How is recall 22V-238 fixed?
Dealers will add welds to body panels or replace the body panels where welds have failed, free of charge. Owner notification letters were mailed on June 10, 2022. Owners may contact Lexus customer service at 1-800-331-4331. Lexus's number for this recall is 22LA02.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.