Recall 22V-189: 2021 Mercedes-Benz AMG CLS53, 2021–2022 Mercedes-Benz AMG E53 and 16 more
Mercedes-Benz USA, LLC recall for steering, reported to NHTSA on Mar 25, 2022, covering about 8,396 vehicles.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
The risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
The fix
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| Component | Steering › Steering Wheel/Handle Bar |
| Recall started by | the manufacturer |
| NHTSA campaign number | 22V189000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz AMG CLS53 | 2021 | All years |
| Mercedes-Benz AMG E53 | 2021, 2022 | All years |
| Mercedes-Benz AMG E63S | 2021 | All years |
| Mercedes-Benz AMG EQS | 2022 | All years |
| Mercedes-Benz AMG GT43 | 2022 | All years |
| Mercedes-Benz AMG GT53 | 2022 | All years |
| Mercedes-Benz AMG GT63 S | 2022 | All years |
| Mercedes-Benz AMG SL55 | 2022 | All years |
| Mercedes-Benz AMG SL63 | 2022 | All years |
| Mercedes-Benz C 300 | 2022 | All years |
| Mercedes-Benz CLS 450 | 2022 | All years |
| Mercedes-Benz E 350 | 2021, 2022 | All years |
| Mercedes-Benz E 450 | 2021, 2022 | All years |
| Mercedes-Benz EQS 450 | 2022 | All years |
| Mercedes-Benz EQS 580 | 2022 | All years |
| Mercedes-Benz S 500 4Matic | 2022 | All years |
| Mercedes-Benz S 580 | 2021 | All years |
| Mercedes-Benz S 580 4Matic | 2022 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 22V-189?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
How is recall 22V-189 fixed?
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.