Recall 21V-951: 2020–2022 Prevost X3 Coach, 2020–2022 Prevost X3 COM

Prevost Car (US) Inc. recall for structure, reported to NHTSA on Dec 9, 2021, covering about 201 vehicles.

NHTSA number
21V-951
Report date
Dec 9, 2021
Vehicles affected
201
Owners notified
Dec 17, 2021

The problem

Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The front ceiling panel may come loose and fall.

The risk

A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury.

The fix

Prevost Service Centers will reinforce the panel, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-12.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerPrevost Car (US) Inc.
ComponentStructure › Interior Panels › Ceiling
Recall started bythe manufacturer
NHTSA campaign number21V951000

Vehicles in this recall

VehicleModel years
Prevost X3 Coach2020, 2021, 2022All years
Prevost X3 COM2020, 2021, 2022All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-951?

Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The front ceiling panel may come loose and fall.

How is recall 21V-951 fixed?

Prevost Service Centers will reinforce the panel, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-12.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.