Recall 21V-886: 2020–2022 Entegra Anthem, 2022 Entegra Embark and 4 more
Jayco, Inc. recall for suspension, reported to NHTSA on Nov 16, 2021, covering about 625 vehicles.
The problem
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
The risk
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
The fix
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Jayco, Inc. |
|---|---|
| Component | Suspension › Rear |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V886000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Entegra Anthem | 2020, 2021, 2022 | All years |
| Entegra Embark | 2022 | All years |
| Entegra Reatta | 2020, 2021, 2022 | All years |
| Entegra Reatta XL | 2020, 2021, 2022 | All years |
| Entegra Redundant Embark | 2020, 2021 | All years |
| Jayco Embark | 2020, 2021, 2022 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-886?
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
How is recall 21V-886 fixed?
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.