Recall 21V-882: 2017–2019 Western Star 4700, 2017–2019 Western Star 4900 and 2 more
Daimler Trucks North America, LLC recall for electrical system, reported to NHTSA on Nov 12, 2021, covering about 6,100 vehicles.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
The risk
An electrical arc can increase the risk of a fire.
The fix
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Daimler Trucks North America, LLC |
|---|---|
| Component | Electrical System › Wiring |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V882000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Western Star 4700 | 2017, 2018, 2019 | All years |
| Western Star 4900 | 2017, 2018, 2019 | All years |
| Western Star 5700 | 2017, 2018, 2019 | All years |
| Western Star 6900 | 2017, 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-882?
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
How is recall 21V-882 fixed?
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.