Recall 21V-869: 2021 Ford Escape

Ford Motor Company recall for electrical system, reported to NHTSA on Nov 10, 2021, covering about 1 vehicles.

NHTSA number
21V-869
Report date
Nov 10, 2021
Vehicles affected
1
Owners notified
Dec 1, 2021

The problem

Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

The risk

A sudden loss of drive power increases the risk of a crash.

The fix

A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentElectrical System › Propulsion System › Traction Battery
Hybrid Propulsion System
Recall started bythe manufacturer
NHTSA campaign number21V869000

Vehicles in this recall

VehicleModel years
Ford Escape2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-869?

Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

How is recall 21V-869 fixed?

A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.