Recall 21V-838: 2020–2021 IC Bus CE
Navistar, Inc. recall for engine and engine cooling, reported to NHTSA on Oct 25, 2021, covering about 5 vehicles.
The problem
Navistar, Inc. (Navistar) is recalling certain 2020-2021 IC CE transit buses. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
The risk
Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
The fix
Dealers will update the engine control unit software, free of charge. Owner notification letters notifying owners of the safety risk were mailed January 18, 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21508.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Navistar, Inc. |
|---|---|
| Component | Engine and Engine Cooling › Engine › Engine Control Module (Ecu/Ecm) |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V838000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-838?
Navistar, Inc. (Navistar) is recalling certain 2020-2021 IC CE transit buses. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
How is recall 21V-838 fixed?
Dealers will update the engine control unit software, free of charge. Owner notification letters notifying owners of the safety risk were mailed January 18, 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21508.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.