Recall 21V-807: 2018–2020 Hme RAM 5500

HME, Inc. recall for wheels, reported to NHTSA on Oct 15, 2021, covering about 5 vehicles.

NHTSA number
21V-807
Report date
Oct 15, 2021
Vehicles affected
5
Owners notified
May 20, 2022

The problem

HME, Inc. (HME) is recalling certain 2018-2020 Ram 5500 emergency vehicles. The flanged wheel lug nuts may have been over-tightened during service.

The risk

An over-tightened lug nut may cause the wheel stud to break, resulting in wheel separation and increasing the risk of a crash.

The fix

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters are expected to be mailed on February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerHME, Inc.
ComponentWheels › Lugs/Nuts/Bolts/Studs
Wheels
Recall started bythe manufacturer
NHTSA campaign number21V807000

Vehicles in this recall

VehicleModel years
Hme RAM 55002018, 2019, 2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-807?

HME, Inc. (HME) is recalling certain 2018-2020 Ram 5500 emergency vehicles. The flanged wheel lug nuts may have been over-tightened during service.

How is recall 21V-807 fixed?

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters are expected to be mailed on February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.